Turnkey Manufacturing with Clean Room Assembly Replaces 3 Vendors and Reduces Lead Time

Challenges

The customer came to us in search of a solution for a fractured manufacturing process for one of their products. Several outside suppliers were being used. Management of the suppliers, quality and OTD were simply unacceptable. They recognized that by finding a competent supplier that could offer precision machining and cleanroom assembly & equipment manufacturing capabilities, they would be able to reduce product lead-times.

Objectives

• Reduce the need for outside suppliers
• Improve product management, quality and OTD
• Reduce product development lead-time

Solutions

We met with the customer on several occasions and went through a very thorough interview process. Once the decision was made, we assigned an Engineering Customer Rep who would handle all aspects of the on-boarding process which is our typical method of doing business. The manufacturing ramp-up was a collaborative process starting with co-builds and the product validation process. Once the customer was confident in our ability to perform those operations, we turned our attention to the value add prospect of fabricating the key precision machined component which, in this case, resided with a supplier the customer was quite content with regarding cost and quality. This component, although relatively small in size, had hundreds of dimensions and an abundance of very tight GD&T callouts. We made it our mission to open a design & development project in order to win this aspect of the business. This winning formula for our customer was precision machined component matched pricing, improved overall lead-time, a collaborative effort in ramping up Innovent to be the turn-key supplier for that product line and most importantly, much less time spent by our customer having to manage multiple suppliers.